As an Executive Agency, the strategic objectives of PICA are to:
· Implement critical work processes that ensure timeliness, efficiency and quality in producing the entity’s outputs monitored through a performance management system.
· Deliver a world-class customer service product that meets the needs of all customers.
· Operate as a self-funding Agency and generate surplus revenues for the Government of Jamaica.
· Develop and maintain strategic alliances and communication protocols with key stakeholders
· Create a properly resourced organization which has the staff, funding and equipment which is capable and competent to support national security initiatives.