Immigration Unit
The Immigration Unit of the Passport, Immigration and Citizenship Agency (PICA) is responsible for the processing of incoming and outgoing air and sea passengers and crew. The Unit also processes applications for unconditional landing as well extension of stay for visitors, students, work permit holders and holders of marriage exemption certificates. Additionally, the Immigration Unit considers applications for entry visas and permanent residence. 
Other activities by the Unit include managing the deportation and repatriation of persons not qualified to remain in Jamaica as well as handling matters relating to refugees on the island. 
Jamaica’s Immigration procedures are based on the provisions in the following legislation:
  • Immigration Restriction (Commonwealth Citizens) Act (1945)
  • Aliens Act (1946)
  • Passport Act
  • Foreign Nationals and Commonwealth Citizens (Employment) Act
  • The Nationality Act
  • All other legislation having bearing on Immigration and Passport aimed in general at controlling the movement of non-Jamaicans entering and remaining in the country.
Service standards are important to PICA. As such, the Immigration Unit aims to process passenger within three minutes (3 minutes) upon arrival at the Immigration desks at the airport. Passengers and crew at seaports are processed within 24hours of a vessel being docked at port. Processing time for the following services are:
  • Visas – five (5) working days
  • Unconditional Landing – processed on the same day
  • Extension of Stay (Kingston) – three (3) working days
  • Extension of Stay (Montego Bay) – seven (7) working days
Opening Hours – Head Office – 25c Constant Spring Road
      Visas and Extension of Stay
·         Mondays to Thursdays between 8:30am and 1:30pm
·         Fridays between 8:30am and 12:30pm 
      Permanent Residence and Unconditional Landing
·   Mondays to Thursdays between 8:30am and 3:00pm
·   Fridays between 8:30am and 2:00pm 
Opening Hours – 49 Union Street, Overton Plaza, Montego Bay
  • Mondays to Thursdays between 8:30am and 4:00pm
  • Fridays 8:30am – 3:00pm