Deputy CEO, Cecil Bailey (left) shakes hand with Dr. the Hon. Vincent HoSang during a ceremony to hand over a fever-scanning machine to PICA whilst officials from NMIA Airports Limited, the Ministries of Health and National Security as well as members of the Vincent HoSang Family Foundation look on. The event was held on Tuesday,

Customer Service Award 2015

Monday, 12 October 2015 by

PICA stole the show last Friday (October 9) by copping three awards and a first runner-up spot at the 2015 Public Sector Customer Service Competition.   The function was held at the Terra Nova All Suite Hotel in Kingston. As the spotlight fell on the Agency, PICA’s accomplishments shone bright like a star amidst strong competition

New Fee Structure and Services The Passport, Immigration and Citizenship Agency (PICA) wishes to advise of the following fee increases for local applications as published in the Jamaica Gazette #58 dated 28th April 2015. The fees become effective on September 14, 2015. Applications already in the system will not attract the new fees. The citizenship

The Government will be introducing a new US$1.38 million facial recognition system (FRS) at the Passport, Immigration and Citizenship Agency (PICA). The FRS will serve as an upgrade to the current Jamaica Passport Issuance and Control System (JPICS), which was implemented in 2001 to provide electronic functionality and machine readable passports. Facial recognition is a

PICA’s CEO, Jennifer McDonald (right) poses with members of Jamaica’s delegation at the Customs and Border Protection Professional Exchange three-day conference. The event was held from June 29 – July 1 in Barbados and organized by the US Customs and Border Protection Agency. The other members of the Jamaican delegation include: CEO, Jamaica Customs Agency

The three supervisors on Passport Production cutting celebration cake at after work session on Friday June 25 2015. They processed over 23,000 passports in two weeks. From Left to Right are Perry Earle, Natalie James and Miguel Cordwell.

National Security Minister, Peter Bunting listens attentively to Customer Service Manager (assigned), Latoya Grant as she makes a point at the recently concluded Diaspora conference in Montego Bay. Minister Bunting visited the PICA booth during a walk through of the Diaspora Marketplace where scores of local and a few overseas entities were on site to

PICA at Diaspora Conference

Tuesday, 23 June 2015 by

  Jamaica’s Governor General, Sir Patrick Allen (2nd right) converses with PICA’s CEO Jennifer McDonald (left) and Immigration Supervisor, Marcia Chung-Ying at the Agency’s booth during the recently held 6th biennial Diaspora conference.  Also partaking in the discussion is State Minister in the Ministry of Foreign Affairs and Foreign Trade Arnaldo Brown.

PICA at Diaspora Conference 2015

Tuesday, 23 June 2015 by

Kimeisha Clarke (left) is all smiles as she proudly accepts her Jamaican passport after applying for the document at the recently held Diaspora conference in Montego Bay. Kimeisha, who lives in the United States, was the first to receive her document at the conference using the 3-day expedited service. She accepts her passport from Paula

Mr. Wade Lyn (First from right), Jamaica’s Honorary Consul, Birmingham shared a moment with CEO of the Passport Immigration & Citizenship Agency (PICA), Miss Jennifer McDonald (Centre) at the 6th Biennial Jamaica Diaspora Conference being held at Jamaica Conference Centre in Montego Bay, Jamaica. Also, in the photograph is Mr. Garth Williams Deputy CEO of