Dropbox and Courier Service



  • PICA has made it easier for you to renew your passport
  • No lines necessary. Simply drop off your application in a passport dropbox facility
  • First, enclose your application in the envelope provided and fill out the information at the back of the envelope
  • Seal and tear off your receipt along the perforated edge
  • Place envelope in the dropbox chute
  • Place receipt in the validator slot so it can be stamped
  • Remove the receipt once it is “stamped” and take along the receipt and fees to the cashier



  • Once payment is made, the cashier will issue a receipt and customers may choose to have their passport delivered by DHL Courier Service
  • All persons applying for their passport, even customers who did not use the dropbox, can choose to have their new passport delivered to them at any location across Jamaica by secured couriers
  • They can access the courier service by proceeding directly to the DHL window with the cashier-issued receipt they received upon payment of the requisite passport fees
  • The DHL Courier Service window is immediately beside the PICA cashiers, which makes accessing the service as easy as stepping across from one window to the next
  • DHL fee costs US$9 for delivery within the corporate area and US11 for delivery outside the corporate area (though a 3-month special beginning March 6, 2018 will see passport delivery being as low as $700.00
  • The DHL representative will require confirmation of your preferred delivery address, contact details and the DHL fees along with your cashier-issued payment receipt
  • Once the transaction is completed, DHL will issue a receipt with a tracking number for the delivery of the new passport

Both the Drop Box services and the Courier service are only being offered at 25 Constant Spring Road.  The Passport Immigration and Citizenship Agency wishes to encourage all its qualified customers to use these services.   It is as easy as –

A      –        Arrive at PICA HQ

B       –        Box your application

C       –        Courier your passport to you